Information We Collect

We may collect personal information that you voluntarily provide when you contact us, book an appointment, request information, submit an inquiry, apply for employment, or otherwise communicate with Satori Hair Studio.

Depending on your interaction with us, the information we collect may include:

• Your name
• Phone number
• Email address
• Appointment and scheduling information
• Information about the services you are interested in
• Information about your hair, beauty, or service preferences
• Information included in your inquiry or message
• Employment application information and documents
• Payment or billing information where applicable
• Other information you voluntarily provide

Our website includes contact and employment forms that collect information such as your name, phone number, email address, and, for employment applications, a resume or cover letter.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the website.

We may use cookies, analytics tools, tags, scripts, and similar technologies to operate, maintain, secure, and improve our website and understand how visitors use it.

You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect website functionality.

How We Use Personal Information

Satori Hair Studio may collect and use personal information for purposes including:

• Responding to inquiries and requests
• Scheduling appointments and consultations
• Providing hair, waxing, lash, nail, and other beauty services
• Understanding your service preferences and requirements
• Managing appointment and cancellation information
• Processing purchases and payments where applicable
• Communicating with clients and prospective clients
• Processing employment applications
• Providing customer service and follow-up communications
• Maintaining customer and business records
• Operating and improving our website
• Understanding website traffic and visitor behaviour
• Improving our services and customer experience
• Protecting the security and integrity of our website and systems
• Preventing fraud, misuse, or unauthorized access
• Complying with applicable laws and legal obligations
• Fulfilling other purposes for which the information was provided or for which consent has been obtained

Beauty and Service Information

Some salon and beauty services may require information about your hair, skin, nails, allergies, sensitivities, service history, or other preferences to help determine appropriate services and products.

Please provide only information reasonably necessary for your appointment or service and avoid submitting unnecessary sensitive personal information through general website forms.

Employment Information

If you apply for a position through our website, we may collect information included in your application, resume, cover letter, contact information, employment history, qualifications, and other information you voluntarily provide.

Employment information will be used to assess your application, communicate with you regarding employment opportunities, and administer the recruitment process.

Consent

By providing personal information through our website, booking an appointment, submitting an inquiry, applying for employment, or otherwise providing information to Satori Hair Studio, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, or other reasonable limitations. Withdrawing consent may affect our ability to provide certain services or manage an appointment.

Disclosure of Personal Information

Satori Hair Studio does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our website, provide requested services, process appointments or purchases, or conduct our business. This may include disclosure to:

• Employees, stylists, estheticians, technicians, and authorized representatives who require the information to perform their duties
• Website hosting, technology, communications, analytics, and other service providers
• Appointment and booking platforms
• Payment processors where applicable
• Professional advisors where reasonably necessary
• Product suppliers or service partners where reasonably necessary
• Government authorities, courts, or law enforcement where required or permitted by law
• Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

Third-Party Websites and Services

Our website may contain links to third-party websites and services, including social media platforms, booking services, product manufacturers, and other external resources.

Satori Hair Studio maintains links to social media platforms including Facebook and Instagram.

Once you leave the Satori Hair Studio website and access an external website or service, that provider’s privacy policy and terms may apply. Satori Hair Studio is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the applicable privacy policy before providing personal information to a third party.

Protection of Personal Information

Satori Hair Studio takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to inquiries, manage appointments, provide requested services, process transactions, administer employment applications, maintain appropriate business records, resolve disputes, and satisfy applicable legal or business requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information Satori Hair Studio holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information below. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact us.

Satori Hair Studio
3134 13th Avenue
Regina, Saskatchewan S4T 1P2
Canada
Phone: 306-352-3600

We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable Canadian privacy legislation.

Changes to This Privacy Policy

Satori Hair Studio may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or Satori Hair Studio’s website privacy practices, please contact:
Satori Hair Studio3134 13th AvenueRegina, Saskatchewan S4T 1P2CanadaPhone: 306-352-3600